📍 NEW YORK

Onondaga County Clerk's Office

County Clerk (Acceptance Facility) · Syracuse

The Onondaga County Clerk's Office runs a passport acceptance counter inside the historic courthouse at 401 Montgomery Street, in the heart of downtown Syracuse.

Location & contact

🕑 Hours

Monday–FridayBy appointment; Wednesday evening slots offered

📍 Location & contact

Address401 Montgomery Street, Syracuse 13202
Plus Code87M52VW2+JM
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At a glance
Inside the downtown county courthouseWednesday evening appointments availableHandles lost/stolen replacements in person

📖 About this office

The Onondaga County Clerk's Office runs a passport acceptance counter inside the historic courthouse at 401 Montgomery Street, in the heart of downtown Syracuse. Because it sits alongside the county's records, land and court services, it is a natural stop for residents who are already downtown for other civic business.

Certified acceptance agents here take first-time adult applications, applications for children, and cases where a passport was lost, stolen or damaged and must be replaced in person. Appointments are handled by phone, and the office has added Wednesday evening slots to make room for people who work standard daytime hours.

If the courthouse schedule does not fit yours, compare it with the other Syracuse acceptance locations before you settle on a time.

💡 Good to know

Room 200 is on the second floor of the courthouse; bring your completed DS-11, proof of citizenship and a photo ID, and leave the citizenship document unsigned until the agent tells you. Parking downtown is metered, so allow a few extra minutes. For a map of every counter in town, see the Syracuse passport page.

⭐ Services

New adult passport
Child/minor passport
Replacement of lost or stolen passport
Passport photos (call to confirm)

❓ Frequently asked questions

Do I need an appointment at the County Clerk?
Yes. Call 315-435-2229 to reserve a slot; walk-in acceptance is not offered here.
Can the County Clerk help if my passport was stolen?
Yes. Lost, stolen or damaged passports must be replaced in person, and the acceptance agents here can process that application.

📍 Nearby offices

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