San Bernardino City Hall - City Clerk

San Bernardino City Hall at 300 N D Street houses the City Clerk's Office, which doubles as a full passport acceptance facility. Located in the heart of San Bernardino's government district, it offers a non-USPS alternative for residents who prefer working directly with a municipal office. The City Clerk's staff are certified acceptance agents, authorized to process DS-11 applications for new passports, child passports, and replacements for lost or stolen travel documents.

Appointments are required and are scheduled Monday through Friday during morning hours. The office charges a standard acceptance fee of $35 in addition to the State Department passport fee — accepted methods include cash, check, and credit card. Note that passport photo services are not available at City Hall, so applicants should arrange photos separately before their appointment.

City Hall's central location makes it accessible by bus along D Street, and metered parking is available on surrounding streets. For San Bernardino residents who work in the civic center area, scheduling a City Hall passport appointment during a lunch break can be a practical way to handle an application without a separate trip across town.

City Hall is the only municipal passport acceptance facility in San Bernardino proper, making it a useful alternative when USPS appointment slots are booked out. Call (909) 384-5128 to schedule. Bring your completed DS-11 form, proof of citizenship, government-issued photo ID, and a passport photo taken elsewhere — the clerk's office does not provide photos. For a full list of options in the area, see the San Bernardino passport offices overview, or explore all acceptance sites statewide through the California passport directory.