📍 CALIFORNIA
City of Riverside City Clerk's Office
Municipal Government Office · Riverside
The City of Riverside City Clerk's Office at 3025 Madison Street handles passport acceptance directly from municipal government staff—a less-crowded alternative to the post office counters across town.
Location & contact
🕑 Hours
| Monday – Thursday | 8:00 AM – 4:00 PM (by appointment) |
|---|---|
| Friday | 8:00 AM – 3:00 PM (by appointment) |
| Saturday – Sunday | Closed |
📍 Location & contact
📖 About this office
The City of Riverside City Clerk's Office at 3025 Madison Street handles passport acceptance directly from municipal government staff—a less-crowded alternative to the post office counters across town. Located inside the Public Utilities Customer Resource Center in a residential stretch of north Riverside, it's convenient for applicants commuting from the La Sierra or Canyon Crest neighborhoods.
Staff here process DS-11 applications for first-time adult applicants, children under 16, and those replacing lost or stolen passports. You will need to supply your own passport photo—the office does not offer photography services on site. Appointments are the norm; walk-in windows are limited, so calling ahead to (951) 826-5557 before you arrive is the safest approach.
Because this is a municipal office rather than a postal counter, peak-hour queues tend to be shorter than at the USPS locations on Orange Street or Chicago Avenue. Riverside County residents who want a quieter, appointment-focused experience often prefer starting their application here. For a full overview of acceptance sites across the state, the California passport offices guide is a useful companion, and our Riverside city page lists every location available in the area.
💡 Good to know
Passport photos are not taken on site—bring two identical 2x2-inch photos from a pharmacy or print shop. Payment for the government fee goes to the U.S. Department of State by check or money order; the acceptance fee is paid separately to the City of Riverside. The office is closed on most federal and California state holidays, so confirm your appointment window when you call. If you have an emergency travel need within 14 days, contact the Los Angeles Passport Agency directly for an urgent appointment rather than applying here.