United States Postal Service, West Virginia, Charleston
If you are in Charleston, West Virginia, you can find the United States Postal Service as one of the recognized places to handle passport matters. It is primarily used for first-time applicants who need a U.S. passport, have documents checked and sealed, and have their case transmitted to the national authorities. People living in Charleston and the surrounding area often rely on this location for accurate processing. Wait times can change during busy travel seasons, and planning ahead will help you save time. Here you can find essential information such as hours of operation, location, and phone number, making the process smoother for every applicant.
The United States Postal Service location in Charleston, West Virginia, is a dependable partner for residents and businesses seeking practical, secure, and affordable mailing solutions. Centrally positioned to serve the Kanawha Valley, this office combines local knowledge with the national reach of the Postal Service, ensuring packages and correspondence move efficiently across the country. Whether you are a small business shipping products, a nonprofit coordinating community outreach, or a family sending important documents, the Charleston branch offers a range of services tailored to diverse needs: retail shipping options, PO boxes, certified mail, and accessible customer assistance.
Choosing the Charleston USPS means benefiting from trained staff who understand regional logistics and who work to resolve your mailing challenges quickly and professionally. The facility supports tracking and delivery options that enhance transparency and reliability, while competitive postage rates help control costs without sacrificing service quality. For businesses, the Postal Service provides streamlined solutions that can integrate with e-commerce platforms and bulk mailing programs to improve workflow and reduce overhead.
Rely on the Charleston USPS for consistent service, community-focused support, and the logistical backbone needed to keep personal and commercial mail moving. Partnering with this local branch is an investment in convenience, accountability, and statewide connectivity.
Maps
Phone
Opening hours
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | 9 AM–1 PM |
| Sunday | Closed |
- Name: United States Postal Service
- Address: 1002 Lee St E, Charleston, WV 25301 Click here to view the address on Google Maps
- Rating: 2.4 / 5 (139 reviews)
- ZIP code: 25301
- Phone: +1 800-275-8777
- City: West Virginia, Charleston
Passport Services Offered at This Location
In the United States there are two kinds of places that help with passports: (1) Passport Acceptance Facilities (often located in post offices, libraries, clerk of court buildings, or city halls) and (2) Passport Agencies/Centers operated by the U.S. Department of State for urgent travel. Most local “passport offices” listed in our directory are acceptance facilities that receive your application, verify your identity and documents, collect fees, and send your package to the Department of State for processing.
What You Can Do Here (Acceptance Facility)
- Apply for a first-time U.S. passport (DS-11) — for adults applying for the first time and for all children under 16.
- Apply with Form DS-11 when you are not eligible to renew by mail — e.g., your prior passport was lost/stolen, expired more than 5 years ago, was issued before age 16, or your name changed and you lack supporting documents for DS-82.
- Replacement for lost/stolen passports — include the appropriate loss report as instructed.
- Minor applications — in most cases, both parents/guardians must appear or provide consent documentation (e.g., DS-3053).
- Passport photos & photocopies — many locations offer photo and copy services (availability varies).
- Pay required fees — you’ll typically make two separate payments: (1) U.S. Department of State application fee and (2) a local execution/acceptance fee charged by the facility.
- Mailing/expedited shipping — staff will package and send your application; some locations offer upgraded shipping (optional).
Services Not Provided Here
- Standard renewals eligible by mail (DS-82) — if you qualify, you should renew by mail; acceptance facilities generally do not process DS-82 over the counter.
- Same-day or emergency issuance — for international travel in the next 14 days (or visa within 28 days), book an appointment at a Passport Agency/Center.
- Status updates or corrections after submission — track and manage your application directly with the Department of State.
What to Bring to Your Appointment
- Proof of U.S. citizenship (e.g., U.S. birth certificate or certificate of naturalization) and a current government-issued photo ID.
- Photocopies of citizenship and ID (front/back) on plain white 8.5”×11” paper.
- Passport photo meeting current U.S. requirements (many locations can take it on site).
- Payment methods accepted by this office for each fee (may differ for State vs. facility fees).
- Appointment confirmation if required (many locations are appointment-only).
- For minors: the child, parents/guardians, and any required consent documents.
Processing Times & Official Guidance
Processing times change during the year. For the latest routine and expedited timeframes, required documents, fee amounts, and to check your application status, always refer to the official guidance at
travel.state.gov.
