Johnston Post Office

The Johnston Post Office sits on Merle Hay Road in the heart of this fast-growing Des Moines suburb, and it is the most convenient spot in town to file a first passport application without driving downtown. Retail postal clerks here are designated to accept Form DS-11 for new adult passports and for children, review your citizenship evidence, witness your signature, and forward the sealed package to the State Department on your behalf.

Because acceptance is handled at a dedicated window rather than the general mailing counter, the Postal Service schedules passport visits by appointment through its online booking tool. Reserve a slot ahead of time, then arrive with your completed form, proof of citizenship, a photo ID, and photocopies in hand. Passport photos are typically available on site, which spares you a second errand.

This branch is a natural first stop for Johnston families and Northwest Des Moines residents; if its calendar is full, you can compare it with the other option on our Johnston passport page or browse acceptance sites elsewhere in the state from our Iowa passport directory.

USPS passport acceptance runs by appointment, so book online before you go rather than assuming walk-in service. Have every family member who is applying present in person, including infants, and bring uncut original citizenship documents. If you also need to renew rather than apply new, check the eligibility notes on our Johnston overview first.