United States Postal Service, Illinois, Chicago
In Chicago, Illinois, the United States Postal Service serves local residents as an official passport acceptance facility. Here applicants can submit first-time passport applications, have documents checked and sealed, and forward their application for official review. Residents of Chicago and nearby communities choose this facility for convenience and accessibility. Wait times can change during busy travel seasons, therefore scheduling an appointment is a good idea. The page includes practical data about when and where to apply, making the process smoother for every applicant.
The United States Postal Service in Chicago, Illinois combines national reach with deep local knowledge to serve residents, businesses, and institutions across the city. With an extensive network of neighborhood post offices, carrier routes, and package processing centers, it reliably connects Chicagoans to the rest of the country and supports growing e-commerce needs. Businesses benefit from cost-effective shipping options, industry-leading tracking tools, and convenient services like PO Boxes and bulk mailing that streamline operations and control expenses. For individuals, secure delivery, certified mail options, and digital resources such as informed delivery help protect important documents and provide peace of mind.
Investments in modern sorting technology and service innovations improve speed and predictability while local postal employees bring commitment and familiarity with Chicago’s diverse communities. The Postal Service also plays a vital civic role by ensuring universal access to mail services, supporting local events, and providing dependable access to government documents and essential communications. Choosing the Postal Service in Chicago means partnering with an organization focused on affordability, security, and community presence—qualities that help businesses scale, families stay connected, and neighborhoods remain tied into the national logistics network. For reliable, accessible delivery that understands Chicago’s needs, the Postal Service remains a practical, professional choice.
Maps
Phone
Opening hours
| Monday | 8:30 AM–7 PM |
| Tuesday | 8:30 AM–7 PM |
| Wednesday | 8:30 AM–7 PM |
| Thursday | 8:30 AM–7 PM |
| Friday | 8:30 AM–7 PM |
| Saturday | 9 AM–3 PM |
| Sunday | 11 AM–2 PM |
- Name: United States Postal Service
- Address: 3024 N Ashland Ave, Chicago, IL 60657 Click here to view the address on Google Maps
- Rating: 2.7 / 5 (271 reviews)
- ZIP code: 60657
- Phone: +1 800-275-8777
- City: Illinois, Chicago
Passport Services Offered at This Location
In the United States there are two kinds of places that help with passports: (1) Passport Acceptance Facilities (often located in post offices, libraries, clerk of court buildings, or city halls) and (2) Passport Agencies/Centers operated by the U.S. Department of State for urgent travel. Most local “passport offices” listed in our directory are acceptance facilities that receive your application, verify your identity and documents, collect fees, and send your package to the Department of State for processing.
What You Can Do Here (Acceptance Facility)
- Apply for a first-time U.S. passport (DS-11) — for adults applying for the first time and for all children under 16.
- Apply with Form DS-11 when you are not eligible to renew by mail — e.g., your prior passport was lost/stolen, expired more than 5 years ago, was issued before age 16, or your name changed and you lack supporting documents for DS-82.
- Replacement for lost/stolen passports — include the appropriate loss report as instructed.
- Minor applications — in most cases, both parents/guardians must appear or provide consent documentation (e.g., DS-3053).
- Passport photos & photocopies — many locations offer photo and copy services (availability varies).
- Pay required fees — you’ll typically make two separate payments: (1) U.S. Department of State application fee and (2) a local execution/acceptance fee charged by the facility.
- Mailing/expedited shipping — staff will package and send your application; some locations offer upgraded shipping (optional).
Services Not Provided Here
- Standard renewals eligible by mail (DS-82) — if you qualify, you should renew by mail; acceptance facilities generally do not process DS-82 over the counter.
- Same-day or emergency issuance — for international travel in the next 14 days (or visa within 28 days), book an appointment at a Passport Agency/Center.
- Status updates or corrections after submission — track and manage your application directly with the Department of State.
What to Bring to Your Appointment
- Proof of U.S. citizenship (e.g., U.S. birth certificate or certificate of naturalization) and a current government-issued photo ID.
- Photocopies of citizenship and ID (front/back) on plain white 8.5”×11” paper.
- Passport photo meeting current U.S. requirements (many locations can take it on site).
- Payment methods accepted by this office for each fee (may differ for State vs. facility fees).
- Appointment confirmation if required (many locations are appointment-only).
- For minors: the child, parents/guardians, and any required consent documents.
Processing Times & Official Guidance
Processing times change during the year. For the latest routine and expedited timeframes, required documents, fee amounts, and to check your application status, always refer to the official guidance at
travel.state.gov.
