📍 NORTH CAROLINA

City Of Jacksonville - City Hall

Municipal Government Office · Jacksonville

Jacksonville City Hall on New Bridge Street is one of the most convenient passport acceptance points in Onslow County.

Location & contact

🕑 Hours

Monday–ThursdayApproximately 9:00 AM–4:00 PM; lunch break 12:00–2:00 PM (call to confirm)
FridayLimited hours; call 910-938-5221 to confirm
Saturday–SundayClosed

📍 Location & contact

Address815 New Bridge Street, Jacksonville 28540
Plus Code8764PHXH+RH
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At a glance
Municipal passport acceptance facilityPassport photos offered on siteServes military families and civilian residentsAppointment-based service with experienced staff

📖 About this office

Jacksonville City Hall on New Bridge Street is one of the most convenient passport acceptance points in Onslow County. As the seat of municipal government for a city closely tied to Camp Lejeune and the broader coastal military community, City Hall offers passport acceptance with the added benefit of on-site photo services and a staff experienced in serving a high volume of applicants, including active-duty personnel and their dependents.

The facility operates appointment-based passport services, making it straightforward for families to plan their visit. Whether you are applying for a first-time adult passport or submitting a child application where both parents or guardians must be present, City Hall provides a streamlined in-person experience within walking distance of other downtown Jacksonville civic offices.

Browse the full list of acceptance locations at the Jacksonville passport page, or explore all Tar Heel State options on the North Carolina passport offices directory.

💡 Good to know

Appointments are required and can be scheduled by calling 910-938-5221. Bring a completed DS-11 form, evidence of U.S. citizenship (original or certified copy), a valid photo ID, and the applicable State Department fee in the form of a check or money order payable to the U.S. Department of State. The USPS fee for the acceptance agent must be paid separately, typically by check or money order to the U.S. Postal Service or acceptance facility as applicable.

⭐ Services

New adult passport
Child/minor passport
Passport renewal (by mail info)
Passport photos

❓ Frequently asked questions

How do I make a passport appointment at Jacksonville City Hall?
Call 910-938-5221 to schedule your appointment. Walk-in availability may vary, so an advance appointment is strongly recommended.
Does Jacksonville City Hall handle child passport applications?
Yes. Minor applicants under 16 must apply in person with both parents or guardians, or with documented consent from an absent parent. The City Hall office is equipped to handle these applications.

📍 Nearby offices

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