📍 NEW YORK
Rochester Main Office Window
Post Office (USPS) · Rochester
The Rochester Main Office Window sits at 1335 Jefferson Road on the city's south side, the retail passport counter attached to Rochester's main postal facility.
Location & contact
🕑 Hours
| Appointment | By appointment only - call (585) 272-5953 or schedule at tools.usps.com/rcas |
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📍 Location & contact
📖 About this office
The Rochester Main Office Window sits at 1335 Jefferson Road on the city's south side, the retail passport counter attached to Rochester's main postal facility. It is a convenient choice for applicants coming from the University of Rochester area, Henrietta, or the southern suburbs who would rather skip a downtown trip.
Staff here accept new passport applications (Form DS-11) for adults and children and can take your passport photo on site. As with all USPS acceptance windows, they verify your identity and citizenship documents, watch you sign, and mail the sealed package to the State Department. Renewals that qualify for mail-in service (Form DS-82) do not need to be handled at a counter at all.
Weighing this location against the downtown County Clerk or the west-side post offices? Our Rochester passport overview lays them side by side, and the New York guide covers the statewide picture.
💡 Good to know
USPS acceptance is by appointment, so reserve a slot before you go rather than relying on a walk-in. Bring the State Department fee and the separate acceptance fee as distinct payments, and note that the counter can only accept applications - it cannot expedite processing itself. If Jefferson Road is out of your way, the other Rochester offices include counters closer to the north and west sides.